Frequently asked questions
Straight answers, no jargon.
General
What does Build Advisory Co actually do?
Two things, both before you commit. I inspect a property before you buy it, and tell you what condition it is really in. And I read the contract, drawings and specifications your builder has put forward before you sign, and tell you what they actually mean for your build. Both come back to you as a written report in plain English.
I don't know which one I need. How do I tell?
If you are buying a property, you want a building inspection. If you are about to sign with a builder for a renovation or a new build, you want a document review. If you are doing both, or you are not sure, get in touch and describe your situation. Shane will tell you which one fits, and will say so if the answer is neither.
Do I need to understand building to work with Shane?
No. That is the point of asking someone who does. Reports are written so they make sense to you rather than to another builder, and no question is treated as a stupid one.
What does it cost?
Price depends on the property or the size of the document pack, so it is confirmed with you directly and in writing before anything is booked. No figure is published here because a number on a page cannot know what your job involves.
How do I get started?
Get in touch through the contact page, by email or by phone. Shane will come back to you, confirm what is involved and what it costs in writing, and only then is anything booked. There is no obligation at the enquiry stage.
What areas does Build Advisory Co cover?
NSW only, for now. Both the building inspection and document review services are limited to New South Wales.
Who is Shane Cliff?
Shane started in construction as a teenager, over 30 years ago, as a carpenter. Since then he has run his own business, worked sites in London, run machinery on civil projects, and spent the last decade as a site manager on some of Sydney's more demanding homes. Build Advisory Co exists because he has seen from the inside exactly where high stakes builds and property purchases go wrong, and it is almost never obvious from the outside.
Is this legal, engineering, or certification advice?
No. Both services are practical construction risk advice only, not legal, engineering, architectural, certification, financial or quantity surveying advice. Anything raised should be confirmed with the appropriate qualified professional before you commit. Where you need one of those specialists, Shane will point you to the right kind.
Document Review
What does a document review actually check?
Your quote, drawings, specifications, and everything else your builder or architect has given you, are checked across ten categories: contract document trail, builder scope and design alignment, design intent alignment, design and consultant coordination, approval items and scope alignment, inclusions and finish coordination, cost clarity and allowance check, construction planning and buildability, critical client decision pathway, and a next step register. Every finding gets a Green, Amber, Red or Grey rating, so you can see at a glance what matters.
What's the difference between Essential, Premium and Premium Plus?
They differ in how much I read, not in what I look for. Every level is checked against all ten categories. Essential covers up to 25 files and 75 pages with a 30 minute call. Premium covers up to 75 files and 250 pages with a 60 minute call. Premium Plus covers up to 150 files and 600 pages with a 90 minute call, and adds planning suggestions.
Do you visit the site for a document review?
No. This is a remote, document based review only. Version one of this service has no site visits. If you need someone to physically look at a property, that is the building inspection service.
What if I've already signed the contract?
The service is designed to be used before you sign. If you have already signed, get in touch and describe your situation. Shane will tell you honestly whether a review still adds value, including if the answer is no.
What do I get if I stop after the Project Map?
You keep it. The Project Map is your documents sorted into an organised register, plus a proposed scope for the full review. It is yours even if you decide not to continue.
Building Inspection
What's the difference between the three inspection levels?
The Pre-Purchase Building Inspection is a standard pre-purchase inspection: a full visual inspection of the property and a written report. The Building Condition Analysis adds physical access into roof spaces, subfloor spaces, service areas and plant rooms, which is where problems tend to hide and which basic inspections do not enter. The Property Advisory Report adds a written summary and advice statement interpreting what the findings mean for your own stated objectives.
Can I add a pest inspection?
Yes. Pest control can be added to any of the three levels for an additional cost. Ask when you enquire and it will be quoted with the rest.
Will you tell me whether to buy the property?
That decision stays yours, and so does the final call on price. What you get is an accurate picture of the building's condition and, on a Property Advisory Report, what those findings mean for what you were trying to achieve. Several clients have used that to negotiate from an informed position.
Can I see an example of a completed inspection?
Yes. Get in touch and Shane will send you a sample report so you can see the format and the level of detail before you commit to anything.
Defect
Do you visit the property for the Defect Statement?
No. The Statement is desk-based: from a conversation and a few photos of your project, you get a written statement of what you are able, and rightfully able, to raise. If you want me on site inspecting the works, that is the Defect Inspection Report.
What actually counts as a defect?
Not everything you are unhappy with. Every level is assessed against the standards and tolerances that apply to residential building work in NSW, so what you raise stands on solid ground and what does not qualify is flagged before it costs you goodwill with your builder.
What is the defects liability period?
The months after handover when your builder is still responsible for coming back and fixing faults, under most residential building contracts. It is one of the windows where raising the right items, the right way, matters most.
Can I start with the Statement and step up?
Yes. Each level builds on the one below it, so starting small and stepping up costs you nothing but the difference.
Renovation Rescue
Are you quoting to finish my renovation?
No, and that is the point. Builders who offer rescue work are pricing to take the job over. My position is independent: what is truly done, what it takes to finish, and making sure whoever finishes it does it right.
My paperwork is a mess or missing. Is that a problem?
It is normal for a stalled job, and it is usually part of why the job stalled. Rebuilding the documentation is part of the service, not a barrier to it.
Do I have to commit to all three levels?
No. Start with Where It Stands. Each level builds on the last, so you decide how far to go once you know where you actually are.
House Manual
What do I need to supply?
Access to the home, and whatever records you hold: receipts, warranties, paperwork from the build or any renovation. Appliance details can be researched from the maker; paint colours, carpet and curtains only survive if a record of them exists, so what you can find shapes what the manual can hold.
Which level fits my home?
Homes up to four bedrooms fit The Home Manual. Larger homes take The Home Manual, Unlimited. If you are not sure, describe the place and Shane will tell you.
What do I actually receive?
A searchable file that opens in any browser, works without internet, and is yours outright whatever happens, plus a printed folder for the kitchen drawer.